Privacy Policy

Last Revised: October 12, 2025

This Privacy Policy describes the privacy policies and procedures of Retail Traders Win and its subsidiaries and affiliates ("Retail Traders Win," "we," "us," or "our") in connection with personal data that we collect through our websites on which a link to this Privacy Policy is displayed, through our marketing initiatives, and in connection with our interactions with you through our websites, apps, and other services (collectively, the "Services").

Before using the Services or submitting any personal information to Retail Traders Win, please review this Privacy Policy carefully and contact us at hello@retailtraders.win if you have any questions. If you do not agree to this Privacy Policy, please do not access our websites or otherwise use the Services.

I. Personal Information We Collect

Information You Provide to Us

Personal information you provide may include:

Contact information and communications: When you interact with us, including through web forms, phone, email, post, or social media, we may collect your name, contact information (such as phone numbers and email address), any other information you choose to provide, and the content of your communications.

Registration information: To use certain features of the Services, you will need to register and create an account. When you create an account, you will be asked for basic registration information, such as an email address, username, password, and mobile phone number.

Account information: We collect information you provide when using your Retail Traders Win account, such as your profile information, account settings, subscriptions, preferences, and your interactions with our features within your account.

Payment information: We collect payment information about you through our payment service providers when you sign up for any of our subscriptions or make any other payments to us, such as your name, payment card information and billing information. We do not store payment card numbers on our systems and retain only tokenized references. The information you provide in connection with your payments is handled by our third-party payment processors in accordance with their terms of service and privacy policies.

Marketing information: When you register to receive marketing communications from us or otherwise interact with our marketing, we may collect your name, contact details, marketing preferences, and details about your engagement.

Surveys, reviews, and testimonials: When you participate in surveys or provide a review/testimonial, we may collect your name, job role, contact information, responses, and the content you submit.

Suppliers/partners and representatives: If you enter into a supplier/partnership relationship with us (or represent one), we may collect your name, company and job role details, contact information, and communications.

Other information: We may request or receive other personal information not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information We Obtain from Third Parties

Social media information: We have pages on social media sites like Instagram, Facebook, X (Twitter), Medium, Vimeo, YouTube, and LinkedIn ("Social Media Pages"). When you interact with our Social Media Pages, we will collect personal information that you elect to provide to us (e.g., your contact details). The companies that host our Social Media Pages may also provide us with aggregate information and analytics regarding their use.

Third-party credentials: You may enter passwords, usernames, account numbers, and other account information to enable connections to websites, apps, products, or services provided by third parties ("Third-Party Services").

II. Automatic Data Collection

We and our service providers may automatically log and combine information about you, your computer or mobile device, and your interaction over time with the Services, our communications, and other online services, such as:

Device data (e.g., OS type/version, manufacturer/model, browser type, screen resolution, device type, IP address, device identifiers, language settings, and general location such as city/state/region). If you choose to use location-enabled Services, we may collect location information from your device. You may control or disable location sharing via your device and/or browser settings.

Online activity data (e.g., pages or screens viewed, time on page, the website you visited before the Services, navigation paths, actions on a page/screen, access times, duration, and engagement with our communications such as opening marketing emails or clicking links).

We use cookies, web beacons (e.g., pixel tags), browser web storage (also known as locally stored objects, or "LSOs"), and similar technologies to collect some of this information. Please see our Cookie Policy at https://retailtraders.win/legal/cookie-policy for more information.

III. How We Use Your Personal Information

We use personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

Provide the Services. To operate, maintain, and provide you with the Services, including ensuring you can use and access our website and your Retail Traders Win account, and to perform our contractual obligations.

Communicate with you about the Services. To respond to requests, provide support, and send announcements, updates, security alerts, and administrative messages.

Improve, monitor, personalize, and protect the Services. To understand your needs and interests; personalize your experience and our communications; troubleshoot; test; conduct research; secure our systems and Services; and investigate and protect against fraudulent, harmful, unauthorized, or illegal activity.

Research, development, market analysis, and benchmarking. To analyze and improve the Services and our business. We may create or use aggregated, de-identified, or anonymized data derived from personal information and share such data with third parties for lawful business purposes.

Surveys and reviews. To conduct surveys and collect feedback. Where we intend to publish responses or reviews with information identifying you, we will first request your consent.

Marketing and advertising.

• Direct marketing: We may send marketing communications about products and Services we believe may interest you as permitted by law (including by email). You may opt out as described below.
• Interest-based advertising and third-party ad serving: We work with advertising partners (including social media platforms) to display ads on our website and across the internet. These partners may use cookies and similar technologies to collect information over time across our Services and your other online activities to serve ads and measure their effectiveness. See our Cookie Policy for details. Where required by law, we will seek consent; otherwise we rely on legitimate interests. Users on certain subscriptions may access the Services without ads.

Supplier/partner relationships. To contact you and manage our relationship, and to perform our contractual obligations if we have a contract with you/your company.

Compliance and protection. To comply with legal obligations; protect rights, privacy, safety, or property; audit compliance; enforce our terms; prevent and investigate fraud, cyberattacks, and unlawful activity; and respond to lawful requests.

IV. Information Sharing

We may share your personal information with:

Service providers: Trusted third parties that perform services for us (e.g., hosting, maintenance, IT, support, payments) under binding contracts requiring privacy and security protections.

Advertising partners: Third-party advertising partners for interest-based advertising, ad serving, and measurement (including to show our ads on third-party sites and to help third parties measure their ads shown on our Services).

Competent authorities and others: Government, law enforcement, or private parties as we believe necessary or appropriate for compliance and protection purposes described above.

Business transfers: Relevant participants in connection with corporate transactions (or negotiations), such as a merger, acquisition, reorganization, sale of assets, dissolution, or similar events.

Affiliates: Current and future affiliates under common control with Retail Traders Win.

Professional advisors: Lawyers, bankers, auditors, and insurers where necessary for the services they provide to us.

Third-Party Services: If you enable connections between the Services and third-party platforms (e.g., login, API keys, or account linking), we may disclose your information to those third parties. Please review their privacy policies for how they handle your information.

Note: Retail Traders Win is not a public social platform. We have removed "public profile," "posts," "replies," and similar user-generated content disclosures from this policy per your requirements.

V. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services and where we have a legitimate business need (e.g., legal, tax, accounting, compliance, enforcement, or defense of legal claims). We consider the amount, nature, and sensitivity of the data; potential risks from unauthorized use or disclosure; the purposes of processing and whether they can be achieved by other means; any permissions you have given; and applicable legal requirements.

VI. Cross-Border Data Transfer

You provide personal information directly to us in the United States when using the Services. We may also transfer personal information to our affiliates and service providers in the United States and other jurisdictions that may not provide the same data protection level as your home country. Where cross-border transfers occur, we will implement appropriate safeguards and comply with applicable law (e.g., adequacy decisions or standard contractual clauses for European/UK data). For more information, contact us as set out below.

VII. Your Choices and Rights

Access or update your information: If you have an account, you may review and update certain personal information by logging in.

Opt out of marketing communications: Follow the unsubscribe instructions in our marketing emails or contact hello@retailtraders.win. You may continue to receive non-marketing/service emails.

Personal information requests: Depending on your location and interactions with the Services, you may request:

• Access to information about our processing and a copy of your personal information;
• Correction of inaccurate or outdated personal information;
• Deletion of personal information we no longer need;
• Portability of your personal information in a machine-readable format;
• Additional rights (e.g., object, restrict processing, or withdraw consent where applicable).

To make a request, email or write to us as provided in Contact Us below. We may request information to verify your identity and, where allowed, your authorized agent's authority. Your choices may be limited where fulfilling a request would impact others' rights, our service delivery, or legal obligations. You may also lodge a complaint with your local data protection authority.

Choosing not to share information: If required information is not provided (or later deleted), we may be unable to provide some Services.

Third-party platforms: If you connect via a third party, you may be able to limit information shared at login and through that platform's settings. Revoking future access does not affect information we already received.

Limit online tracking and cookies: See https://retailtraders.win/legal/cookie-policy for options to manage cookies (including those used for online behavioral advertising).

Opt out of "sale"/"sharing"/targeted advertising: Where applicable (e.g., under California and other U.S. state laws), you can opt out of our use/sharing of personal information for targeted advertising via our "Your Privacy Choices / Do Not Sell or Share My Personal Information / Manage Preferences" tools, or by enabling the Global Privacy Control (GPC) in your browser. Opt-outs are browser/device specific. We do not have actual knowledge of selling or sharing personal information of children under 16.

VIII. Other Sites and Services

Our Site may contain links to websites not operated or controlled by Retail Traders Win, including social media services. Links do not imply endorsement or affiliation. These third-party sites may set their own cookies, collect data, or solicit information from you, and their practices are governed by their own policies. We encourage you to review those privacy policies.

IX. Security

We employ administrative, physical, and technical measures designed to protect personal information from unauthorized access. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

X. Our Policy Toward Children

The Services are not directed to persons under 18, and we do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that a child has provided us personal information without consent, they should contact hello@retailtraders.win. If we learn that a child under 18 has provided personal information, we will delete it.

XI. Changes to this Privacy Policy

We may update this Privacy Policy from time to time; each version applies to information collected while it was in place. We will post material changes on our Site. Please review this Privacy Policy periodically.

XII. Contact Us

To exercise your rights or if you have questions about how we handle personal information, please contact:

Retail Traders Win

Email: hello@retailtraders.win

Postal Address: 131 Continental Dr, Suite 305, Newark, DE 19713 US